Privacy Policy

Welcome to AxentiQ (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring your personal information is handled securely and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the “Site”) and when you use our services.

By accessing or using our Site, you agree to the collection, use, and disclosure of information in accordance with this policy.

Information We Collect

We may collect two types of information:

Personal Information You Provide

  • Name
  • Email address
  • Phone number
  • Any files or documents you upload (e.g. resumes, images, forms)
  • Any other information you voluntarily submit via forms, messages, or contact requests

Automatically Collected / Log Information

  • IP address
  • Browser type and version
  • Pages you visit and interactions on the Site
  • Date/time of your visit
  • Referring/exit pages
  • Device and operating system information
  • Cookies, usage data, and similar analytics

How We Use Your Information

We use your information for purposes including:

  • To respond to your inquiries, requests, or messages
  • To process file uploads and submissions
  • To send you updates, newsletters, or marketing communications (if you opt in)
  • To improve and maintain our Site, monitor usage, and troubleshoot problems
  • To enforce our terms, prevent abuse, and protect our rights
  • For analytics and research to understand how our service is used

Cookies and Tracking Technologies

We (and third-party services we work with) may use cookies, web beacons, tracking pixels, and similar tools to track activity on our Site and maintain certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Site may not function properly if cookies are disabled.

Sharing & Disclosure of Information

We will not sell or rent your personal information to third parties. But we may share your data in the following circumstances:

  • With service providers, contractors, or partners who assist us (hosting, email services, analytics, etc.)
  • To comply with applicable laws, legal requests, court orders, or governmental regulations
  • To protect our rights, property, safety, or security, or that of users or the public
  • In connection with a merger, acquisition, or sale of all or part of our assets (with notice)

Data Retention

We will retain your information only as long as necessary to fulfill the purposes described here, or as required by law. If you request deletion, we will remove your data unless legal obligations require otherwise.

Security

We adopt reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure — so we cannot guarantee absolute security.

Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us and we will delete it.

International Data Transfers

If you access our Site from outside Germany, your personal information may be transferred to, stored, and processed in a country different from your own. We take appropriate steps to ensure your data is treated securely.

Your Rights

Depending on your jurisdiction, you may have rights over your data including:

  • Accessing or requesting a copy of your personal information
  • Correcting or updating inaccurate or incomplete data
  • Deleting or restricting use of your information
  • Withdrawing consent (where applicable)
  • Objecting to processing
  • Data portability

To exercise these rights, you may contact us at the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how we handle your personal data, you can contact us at:

AxentiQ

Email: hello@axentiq.de

Address: Zittau, DE Töpferberg 12, 02763 Zittau